Full-Service Storage Agreement

# Full-Service Storage Agreement This agreement is between **Satellite Storage** ("we", "us") and **[Customer]** ("you"), dated Nov 1, 2026. ## 1. What we do We collect your belongings from your address or one of our drop-off hubs, store them in our warehouse, and return them to you on request. You do not have access to the warehouse. Every item we accept gets a unique QR label, and we record each time it is scanned, moved, stored or delivered. You can see that record in your online account. ## 2. Service area and appointments We serve Aquidneck Island. You book pick-ups and deliveries online in the time windows offered. At-home visits cost $39.00 each unless a plan or promotion says otherwise. Drop-offs and collections at our hubs are free. If you cancel less than 24 hours before a visit, or nobody is there when we arrive, we may charge the visit fee. ## 3. Prices and billing Storage is billed monthly in advance for each item, at the price shown in your account when the item is stored. Items that arrive or leave partway through a month are billed for part of that month. If autopay is on, we charge your saved card or bank account on your billing day. Invoices are due when issued. If an invoice is still unpaid 5 days after its due date, we may add a late fee of $20.00, and we may hold deliveries until the account is paid. We will give you 30 days' written notice before any price change. ## 4. What you may not store Hazardous, flammable or explosive materials; fuel, propane or paint thinners; firearms and ammunition; illegal items; perishable food; anything living; cash, securities, or irreplaceable items such as heirlooms, original artwork and important documents, unless we agree in writing; and anything that smells, leaks or attracts pests. We may refuse or return any item that breaks these rules, at your cost. ## 5. Packing and contents You are responsible for packing your bins and boxes so their contents survive normal handling. We do not open sealed containers except when the law requires it, to protect health or safety, or after a default under section 8. The contents list you keep in your account is your own record; we have not checked it. ## 6. Our responsibility for your items We take reasonable care of your belongings. Unless you buy additional protection, our liability for loss or damage is limited to $100 per bin or item, or the value you declare in your account, whichever is lower. We are not responsible for loss caused by events outside our control, for normal wear, for fragile items packed by you, or for changes in temperature or humidity in items not stored in climate-controlled space. Tell us about any damage within 7 days of delivery, and keep the item and packing so we can inspect them. ## 7. Requesting items back and ending service You can request any single item, or everything, through your account. When you close your account, we return all items in one or more scheduled deliveries, or you can collect them at a hub, and we bill storage through the day each item leaves our warehouse. ## 8. Default and lien If your account is more than 60 days past due, we will send written notice to the email and mailing address on file. If the balance is still unpaid after the notice period required by law, we may enforce our warehouse lien on the stored goods, including by public or private sale, as Rhode Island law and the Uniform Commercial Code allow. Any money left after the debt and sale costs are paid will be sent to you. ## 9. Your information We use your contact details and item records to provide the service and to bill you. We do not sell your information. Photos of your items are visible only to you and our staff. ## 10. General Rhode Island law governs this agreement. If any part of it cannot be enforced, the rest still applies. This agreement, your account's price list and our website terms are the whole agreement between us. We may update these terms with 30 days' notice. Your continued storage after that date means you accept the new terms. Contact: Satellite Storage · 825 West Main Rd, Middletown, RI 02842 · (401) 239-1955 · hello@kja.properties **Customer:** [Customer] · · ·